Welcome back government, and now the work begins

Call me nostalgic, but while we may not have new uniforms or unsullied notepads, there is something about September that brings with it a fresh sense of hope and optimism. I don’t mind admitting that I am hopeful that as we head into autumn, this may herald a fresh start.

It has been a busy summer for the wholesale channel. We have toiled tirelessly, serving hospitals and care homes, local convenience stores, bars, restaurants and fast-food outlets, keeping the nation fed and watered.

I only mention this as, in contrast, the freshly-elected government is preparing to return to Westminster following its two-month summer recess. And, as they settle back in, I would like to share a few asks of them in the hope that the truly invaluable service we provide is not just recognised but supported by those with the power to make much-needed sector-specific improvements.

Our biggest challenge right now is the financial impact of continually rising costs. While, of course, we all understand the Government’s desire to increase wages across the board, I implore them to take their time and consider the reality of such a change.

As the national minimum wage and the national living wage continue to rocket skywards, the cost to add any personnel, particularly at a time when the general cost to do business is soaring in every way, poses a very real challenge for businesses. Yes, we desperately need people to keep our engines fired, our shelves stocked and our deliveries on the road, but can we afford them?

So what can Government do? Well, we are looking to them to provide solutions, but a great starting point should be an overhaul of business rates and the taxation system. Where is the incentive for businesses to invest, innovate and grow? The more we can invest in our future, the more we can create jobs – it’s the ultimate win win. So, I ask Government, how can you support the channel so that we don’t have to strip back to bare bones, simply to keep the lights turned on and the doors open?

I also have to raise the issue of red tape. Our channel is at the mercy of continual regulation changes which we have to consider, address and prepare for, only for them to be withdrawn, amended or even dismissed further down the line. We all support the reasons why we these regulations are needed – to ensure our children’s health, to lower our environmental impact, to support the economy – but please, can we be consulted and listened to, properly, before regulations are introduced so there is a genuine understanding of the issues at hand?

We are a creative and dynamic sector, providing a service relied on by millions. Government, visit us, talk to us, ask us questions… work with us and we can all win. It really is that simple.

Published in The Grocer, September 2024